CREATIVESTUDIO
L04CRM implementation and automationAutomation

Automation, CRM, and AI

We implement 1C, CRM, and chatbots, and hand off the busywork people used to do by hand to APIs and AI.

  • CRM implementation
  • AI solutions
  • API integrations
  • Custom software
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Automation

// All services in this category

01CRM implementationA CRM should reflect the real path of a deal rather than force the sales team into a generic template. We configure the pipeline, connect phone and email, add tasks and reminders, and train the team using the workflows they handle every day.Sales pipeline setupTask and reminder automation02AI solutionsAI implementation starts by finding a process where automation is genuinely useful, not by choosing a fashionable tool. After the audit, we select a solution, integrate it with current systems, test output quality against real scenarios, and prepare operating guidance for the team.Process audit for automation potentialSelecting and configuring an AI tool03API integrationsAn API integration removes manual copying between the website, CRM, warehouse, and accounting systems. We first map exchange points and limitations, then build or configure the connection, run data-transfer scenarios, and monitor errors after launch.System and integration point analysisBuilding or configuring the API04Custom softwareCustom software makes sense when an available product cannot reasonably fit a core company process. We gather requirements, design the architecture, build and test the essential logic, roll the system out in stages, and support it through stabilization.Requirements gathering and analysisSolution architecture05ChatbotsA chatbot handles recurring conversations on WhatsApp, Telegram, or the website without pretending to replace a person in difficult cases. We design the dialogue, connect the channels and CRM, pass complex enquiries to an agent with context, and track recurring topics.Conversation scriptsMessenger and CRM integration06Marketing automationMarketing automation sends a message to the relevant segment after a customer action instead of broadcasting the same copy to everyone. We verify contact quality and consent, build trigger-based sequences, test message variants, and review opens and conversions for each flow.Contact list segmentationTrigger-based sequence setup07CRM automationCRM automation comes after the basic rollout, once the team uses the system and can identify repetitive manual work. We map the process, configure triggers, statuses, tasks, and notifications, test them on sample deals, and enable the changes in stages.Business process mapTrigger and scenario setup081C / ERP implementationA 1C or ERP rollout connects inventory, procurement, sales, and accounting to the rules the company actually follows. We analyze processes, configure the system, migrate the agreed data from the old platform, and train employees, introducing modules in stages when needed.Current process analysis1C/ERP configuration// ContactReady to launch your project?Start a project
City-Specific Services

Automation, CRM, and AI in Almaty & Astana

Tailored local solutions, estimates after task discovery, physical offices, and formal SLA-backed agreements in Kazakhstan.

AlmatyAstana
// How the work runs

How the work runs

  1. 01

    Process review

    We map how the work runs today: the manual steps, the losses, the data typed in twice. Automating chaos only makes it faster.

  2. 02

    Solution design

    We design the logic, the integrations and the access rights, and agree them before development starts.

  3. 03

    Rollout

    We configure the system, migrate the data and connect external services, then test it against real scenarios.

  4. 04

    Training and handholding

    We train the team, write the instructions and stay close while people settle in. A system nobody uses is money spent.

FAQ

We already have a CRM — do we have to switch?

Usually not. Extending and integrating what you have is more often the better deal than migrating. We will assess both honestly.

What access do you need?

The minimum required, on your terms. We work through separate accounts you can revoke at any moment.

What if the team does not adopt it?

That is why training and documentation are part of the work. A rollout is finished when people are working in the system, not when it is switched on.

// Online brief

Brief for Automation, CRM, and AI

Tell us about the project in detail — we will return with architecture, tech stack and a precise estimate.

Step 1 of 5: Services20%
// 01. Services

Which specific services do you need?

We implement 1C, CRM, and chatbots, and hand off the busywork people used to do by hand to APIs and AI.

Which specific services do you need? (Automation, CRM, and AI):

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